Store Policies

 

Shipping Policy

We usually ship within 2-3 days of receiving the order. US Postal Service with a delivery confirmation for smaller items. This is usually more cost effective for the customer. UPS will be used for larger or heavier items.

If the product you ordered is out of stock you will be notifed through e-mail.

If a product has a specified shipping time, then this is a product we do not stock in the store. Any such products will have the specified shipping time listed on the product page.

We will do our best to fill your order in a timely manner.


 

Returns/Exchanges

Customer satisfaction is our main goal. We will accept returns or exchanges within 30 days of purchase only if the items are in new condition and in the original packaging. Any exceptions need to be approved prior to return. Please e-mail us at:info@topdogs.net with details.

Returns/Exchanges should be sent to:
Top Dogs & Cool Critters
2615 George Busbee Pkwy.
Suite 17
Kennesaw,GA  30144


 

 

©2007  Top Dogs Pet Boutique

Kennesaw     770-218-0602

Roswell         770-641-8620

 {     info@topdogs.net     }